Precision Sports Terms & Conditions of Website Services

 


 

Shopping

Product descriptions

The description of the goods you order will, so far as possible, be correct as at the time you placed your order. Whilst every care is taken to ensure that the description and specification of products shown are correct at the time of publication, due to the limitations of photography, broadcasting, browser software, and other factors beyond our control, colour of goods you receive may differ slightly from reproduction. Measurements are approximate to the nearest half centimetre or quarter inch. If you are in any way dissatisfied with any goods you receive from us, you may return these in accordance with our returns policy.

Prices

 

The price of your order (exclusive of delivery) will be as shown on our website at the time you place your order. Every effort is made to ensure that the prices shown on our website are accurate at the time your order is placed. However, these may be subject to change. If an error is found, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you choose to cancel your order we will refund or credit you for the sum that has been paid by for the cancelled goods.

Corporate Orders

For large, group or corporate orders we are happy to offer a competitive quote. Please contact our customer services team on 01780 757818 or contact us for further details.

 


 

Returns

Returns policy

You may return your order for any reason by giving us written notice within 21 days after you receive the goods. If you wish to return any goods under this policy, you must return them to us at the address shown below in perfect condition, unused in their original packaging.

When returning items you are recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit. We will only refund or provide an exchange for the costs of postage where the item returned is faulty.

We reserve the right not to offer any refund or exchange of any product that has been used or damaged after delivery to you. This does not affect your statutory rights.

In order to return any goods, please enclose a letter with the goods, in original packaging, stating the reason for return clearly marking whether you would like a refund or an exchange and return it to:

Precision Sports & Workwear Ltd
8 North Street
Stamford
Lincs
PE9 2YN 
UK

 

Failure to return any goods that you have cancelled in accordance with this policy, we may charge you a sum not exceeding our direct costs of recovering the goods.

If returned from outside the EU, goods must be marked "BRITISH RETURNED GOODS" and accompanied by an appropriate customs form. Please instruct your carrier to provide the necessary documentation. Failure to comply may result in import duties being charged to your account.
 


 

Faulty items

In the very unlikely event of a fault becoming apparent on your purchase please return it to us with a covering letter explaining the fault. We will refund or exchange faulty items and also refund postage costs. 


Please return the faulty goods to: 
Precision Sports & Workwear Ltd
8 North Street
Stamford
Lincs
PE9 2YN
UK

 

We reserve the right not to offer any refund or exchange of any product that has been damaged after delivery to you. This does not affect your statutory rights.
 


 

Our Company

Contact us

Precision Sports & Workwear Ltd 8 North St Stamford Lincs PE9 2YN
Telephone +44 (0) 1780 757818 Fax +44 (0) 800 003046 sales@precision-sports.co.uk
 


 

Ordering and Shipping

Confirmation of order

A contract does not exists between us and you for the sale of any goods until we have received and accepted your order and sent you confirmation by e-mail to the address provided by you. The contract will be deemed to have been formed and the confirmation given to you as soon as you receive the message, whether or not you read it. Any products on the same order which we have not charged for or despatched do not form part of that contract.

We may change these terms of sale without notice in relation to future sales. Please ensure that you have read our current terms of sale before placing any order. All goods are subject to availability.

As we process your order, we will inform you by e-mail if any items you order turn out to be unavailable.

Cancelling an order

 

The Consumer Protection (Distance Selling) Regulations 2000 provides the right to cancel an order for goods purchased within 7 days beginning the day after goods are delivered (received).

Should you decide to cancel your order notification must reach us in writing within the 7 working day period and we will then refund your purchase by crediting the original credit/debit card used on receipt of the goods so long as they are in condition and packaging as sold to you.

Please return the goods to us as soon as possible within this 7 day period. Where possible, please use Royal Mail 1st Class Signed For which is probably the most cost effective method for you. You are responsible for the cost of returning the goods to us.

Please enclose a letter with the goods, in original packaging, stating the reason for return.

 

Please return to:
Precision Sports & Workwear Ltd
8 North Street
Stamford
Lincs
PE9 2YN 
UK

If you cancel your order before the goods have been despatched we will refund you credit/debit card for the full amount.

How to return goods

Should you choose to return any goods, please enclose a letter with the goods, in original packaging, stating the reason for return clearly marking whether you would like a refund or an exchange and return it to:

 

Precision Sports & Workwear Ltd
8 North Street
Stamford
Lincs
PE9 2YN 
UK

Shipping rates and delivery information (UK Only) 

Every effort will be made to process your order within 2-3 working days of receipt. All items are then despatched by carrier as listed below. In the case of special orders and items temporarily out of stock we will advise you of an estimated delivery date as soon as possible. All delivery dates are approximate.

Our standard shipping rates will be calculated automatically on the website at time of purchase.

Events beyond control

Precision Sports & Workwear LTD will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is outside our reasonable control. This does not affect your statutory rights.

Payment methods

We accept most major credit and debit cards through the SAGEPay secure server or if you prefer to speak with one of our customer service advisors directly you can place your order by telephoning: +44 (0)1780 757818.

VAT

All prices shown include VAT at the current rate. We reserve the right change this inline with any rate changes.
 


 

Privacy & Security

Data protection act

We are registered under the Data Protection Act 1998 and will only use your information for the purposes of our dealings with you. We do not sell information or mailing lists to any other business. Please refer to our privacy policy for further information.

Privacy Policy

When you order, we will require your name, e-mail address, delivery address, credit/debit card number and card expiry date. Without this information we will not be able to process your order.

A contact telephone number will also be required so that we may contact you urgently if there is a problem with your order. When required (unless you advise us otherwise) we will pass this information to our couriers in case they need to contact you.

As part of our efforts to ensure that you are aware of the latest developments and offers, we may also use this information to advise you of new products, special offers or changes to our site. If you would rather not receive this information please send an e-mail to sales@precision-sports.co.uk

Security of your information

Our site uses a company called SAGEpay to process online payments. They handle in excess of a million transactions each month and use the latest in secure encryption to make sure your details are kept safe. If you wish to find out more about SAGEpay you can visit their website at www.sagepay.com.

We also follow a tight security procedure as required under UK Data Protection legislation to protect the information that we store about you from unauthorised access. Should you wish to contact us about the information stored about you, we reserve the right to require proof of identity before discussing any personal details with you.

Amendments to the Conditions

We do reserve the right to make changes to our website, policies, and these terms and conditions at any time. You are subject to the terms and conditions in force at the time that you use the website or order goods unless any change to those policies or these conditions is required by law or government authority in which case it will apply to orders placed prior by you.

We also follow a tight security procedure as required under UK Data Protection legislation to protect the information that we store about you from unauthorised access. Should you wish to contact us about the information stored about you, we reserve the right to require proof of identity before discussing any personal details with you.

E-mail subscription preferences

We like to keep our customers up to date with details of special offers and new products that we think you'd be interested in. If, however you wish to be removed from our mailing list please click here to log into your account where you can edit your details underneath the Personal Details heading.

Copyright

The contents of the website, (including these terms of sale, pictures, designs, logos, photographs, text and other materials) are the copyright of Precision Sports & Leisure Ltd. ALL RIGHTS RESERVED.